A partnership based on mutual values, service and teamwork

Bill EickhoffBusiness BankingLeave a Comment

They’re values align with ours

“Plaza Park Bank was the only lender to actually ask about our business – our story. They genuinely care about their customers – that’s refreshing and rare.”

After 20 years as a jeweler, Jim Kruse tried his hand at construction. The interaction with people and the art involved in making fine jewelry made him long for a renewed career in jewelry. Jim started J. F. Kruse in 2000. After years of working together, Jim sold J. F. Kruse Jewelers to his daughter, Melissa, and her husband Mike Kelley in 2013. “They care SO much about this business; it is truly a family. And, Plaza Park Bank has become a part of that family.”

They’re Our Advocate

“We faced challenges even during the building process where we had to rework the financing on several occasions. Plaza Park Bank kept the process moving forward – they fought for us.”


J. F. Kruse began looking into purchasing land and building a new store in 2006 when they began outgrowing their retail space. They met with three banks, including the bank they had their existing loans and business accounts with. One of the three stood out. Jacki Templin, a commercial lender with Plaza Park Bank truly cared and asked about their business. She not only wanted to learn about who J. F. Kruse Jewelers was, but she also clearly respected the hard work and dedication that put them where they were. Of the three options, including their own bank, the team at Plaza Park Bank stood out above the rest. ”It was clear that Plaza Park Bank was not typical; they were both refreshing and rare,” Melissa says. Like their own values, J.F. Kruse felt that Plaza Park Bank genuinely cared about their customers. In addition to their building loans, Plaza Park impressed Jim and Melissa so much so that they earned their business accounts as well. Melissa shares, “Plaza Park Bank is our business partner, and they see our success as their own.” It’s a relationship based on mutual values, creativity, nimbleness and a team effort. Plaza Park Bank is honored to work with J. F. Kruse Jewelers and will continue striving to earn their business for years to come.

The Service after the “Sale”

“Jacki, our lender, always makes time for us and has worked hard to keep our business long after our loan papers were signed.”

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