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Client Support Information

Questions, comments, needs? We want to help. Please contact us today or stop in to either of our convenient locations in Waite Park or Sartell, MN.

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Client Support Questions

We're ready to help! We will do our best to get you an answer to your questions within one business day. If you need more immediate assistance, please call 320-252-4200.

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Debit & ATM Card Questions

  • To activate or change your PIN on your Plaza Park Bank ATM or Debit Card call
    1-800-448-8268
  • To report a lost or stolen ATM or Debit Card call
    1-800-264-5578

Making Payments: You can utilize Plaza Park Bank's FREE Online Bill Pay by logging in to Online Banking Now! If you'd like to review your Mortgage statements online, please use the following links:

Online Bill Pay: Get Started
Purchase Foreign Currency

Credit Cards:

As of May 8, 2015 Plaza Park Bank has launched a new credit card program, partnering with a new vendor for those cards.  However, we will continue to service and accept payments for the previous cards through February 2016.   Please pay attention to which card you have to determine which customer service numbers apply to your card.

If you applied for your Plaza Park Bank Credit Card PRIOR to May 8, 2015, use these numbers:

  • Consumer Credit Card Questions:
    • To report your Plaza Park Bank Visa Credit Card lost or stolen or for any credit card questions, call
      1-800-883-0131
  • Business Credit Card Questions
    • To report your Plaza Park Bank Business Visa Credit Card lost or stolen or for any business credit card questions, call 1-800-423-7503
  • To manage your account and make payments online:
    Personal or Business Credit Card:www.mycardstatement.com

If you applied for your Plaza Park Bank Credit Card ON or AFTER May 8, 2015, use these numbers:

    • Consumer Credit Card Questions:
      • To report your Plaza Park Bank Credit Card lost or stolen or for any credit card questions, call
        1-800-558-3424
    • Business Credit Card Questions
      • To report your Plaza Park Bank Business Visa Credit Card lost or stolen or for any business credit card questions, call
        1-866-552-8855
    • To manage your account and make payments online:  www.myaccountaccess.com 
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